clerical support - first line it support in Capellen

publié
contact
Florence CERVI, Randstad Luxembourg, Randstad Luxembourg
mission d'intérim
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job details

publié
lieu
capellen, centre
secteur
Informatique & IT
type d'emploi
mission d'intérim
référence
20864
contact
Florence CERVI, Randstad Luxembourg, Randstad Luxembourg

description du poste

We are looking for one of our client:

Clerical Support - First line IT support


Main tasks:

- Anamyse, select, configure and deploy enterprise and network management tools
- Supporting and troubleshooting web based applications
- Documentation of solutions, maintaining user/ administration guiddes and step-by-step instructions
- Document policies and operating procedures
- Implement, and maintain network security policy, standards, and procedures
- Perform customer service support and other profile-related tasks



Profile required:

- Recent and relevant experience related to IT Helpdesk functions
- Knowledge of enterprices and network management
- French and English speaker (level C1)

- Experience of less than 3 years is required

- If you have a Clearance, it’ll be considered as an advantage