it associate (w/m) in Luxembourg Kirchberg

Fabien DAGNELLO, Randstad Luxembourg, Randstad Luxembourg
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job details

luxembourg kirchberg
Informatique & IT
type d'emploi
Fabien DAGNELLO, Randstad Luxembourg, Randstad Luxembourg
+352 40 32 04 255
postuler >

description du poste

We are currently looking, for one of our client in the Banking Industry, for an :


IT Associate (W/M)

12-month contract


Your mission :

• Work closely with local and global infrastructure and helpdesk teams as well as colleagues located at other branches to deliver a first-class service to the local office, remote offices and field staff.

• Deploy new and support/troubleshoot existing infrastructure.

• Provide support to end users and IT delivery teams.

• Execute daily infrastructure routine such as system monitoring and data backup procedures.

• Build a good working relationship with business users.

• Support multilingual team (English, French, German, Spanish) : office language is English.

• Resolve incidents remotely.

• Provide advice and guidance to those who may be less familiar to the existing technology.

• Actively contributes towards knowledge management within the team.

• Manage knowledge trough training and documentation of existing processes and common practices.


Your profile :

Fluency in English and either French or German is essential.

• 2 years’ experience supporting IT Infrastructure.

• Configuring and supporting Windows based servers, desktops, laptops and other devices (Desktop: Windows 7/10 and Servers: Windows 2012/2016).

• Security & Access Management administration experience. E.g. Active Directory.

• MS Office Package knowledge and troubleshooting skills.

• Network administration including an understanding of IP Networking (DHCP, DNS etc.).

• Experience of Oracle RDBMS would be a plus.

• Network and local printing knowledge.


• Excellent analysis and problem-solving skills.

• Behave confidently in your own sphere of competence and can show evidence of taking ownership of your own work.

• Be eager to learn and apply new technical skills, as the business needs.


Interested ? Do not hesitate to apply !