job details posted 18 February 2021 location capellen, centre sector IT job type temporary reference number 20864 contact Florence CERVI, Randstad Luxembourg, Randstad Luxembourg apply now email Print job job description We are looking for one of our client: Clerical Support - First line IT supportMain tasks: - Anamyse, select, configure and deploy enterprise and network management tools- Supporting and troubleshooting web based applications- Documentation of solutions, maintaining user/ administration guiddes and step-by-step instructions- Document policies and operating procedures- Implement, and maintain network security policy, standards, and procedures- Perform customer service support and other profile-related tasksProfile required: - Recent and relevant experience related to IT Helpdesk functions- Knowledge of enterprices and network management- French and English speaker (level C1)- Experience of less than 3 years is required- If you have a Clearance, it’ll be considered as an advantage