customer service agent (m/f) in Luxembourg Centre

posted
contact
Marianne IBALD, Randstad Luxembourg, Randstad Luxembourg
temporary
apply now

job details

posted
location
luxembourg centre, centre
sector
Others
job type
temporary
reference number
19967
contact
Marianne IBALD, Randstad Luxembourg, Randstad Luxembourg
apply now

job description

For one of our clients in near to WINDHOF we are looking for a:


Customer Service Agent (m/f) GERMAN/ENGLISH

Main activities and tasks:


- You are responsible for customers
- You respond to customers queries by email and handling phone calls
- You provide assistance to sales representatives
- You generate reports and statistics
- You enter, check, follow up and filing of customer orders
- You liaise with production planning and shipping department
- You are in charge of the distribution of control reports, timely collection and filing of reports
- You are managing inventory by tracking aged stock and proposing them to the customers, apply FIFO
- You are providing back-up support to other group members in the performance of job duties as required.

Profile:


- You have a first work experience as a customer service agent (m/f) and you're interested in logistical processes
- You are fluent in English and German. Any other languages would be considered as an asset

- You have a little knowledge in SAP? It's considered as a strong asset.
- You are a team player with very good communication and computer skills
- You are detail-oriented and you are able to work under pressure
- You are interested in a fixed-term contract

We offer:
- An international and dynamic environment
- Start day: if possible 16.08.2018