customer service agent (m/f) in Luxembourg Centre

Marianne IBALD, Randstad Luxembourg, Randstad Luxembourg
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job details

luxembourg centre, centre
job type
reference number
Marianne IBALD, Randstad Luxembourg, Randstad Luxembourg
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job description

For one of our clients in near to WINDHOF we are looking for a:

Customer Service Agent (m/f) GERMAN/ENGLISH

Main activities and tasks:

- You are responsible for customers
- You respond to customers queries by email and handling phone calls
- You provide assistance to sales representatives
- You generate reports and statistics
- You enter, check, follow up and filing of customer orders
- You liaise with production planning and shipping department
- You are in charge of the distribution of control reports, timely collection and filing of reports
- You are managing inventory by tracking aged stock and proposing them to the customers, apply FIFO
- You are providing back-up support to other group members in the performance of job duties as required.


- You have a first work experience as a customer service agent (m/f) and you're interested in logistical processes
- You are fluent in English and German. Any other languages would be considered as an asset

- You have a little knowledge in SAP? It's considered as a strong asset.
- You are a team player with very good communication and computer skills
- You are detail-oriented and you are able to work under pressure
- You are interested in a fixed-term contract

We offer:
- An international and dynamic environment
- Start day: if possible 16.08.2018