For one of our clients, a European Institution, we are searching fora:
Temporary Operational Assistant (m/f/d)
Interim contract starting 16.03.2023 until 16.05.2023 (eventually extendable)
Salary between EUR 2972.50 and EUR 3331.25 depending on experience
...
The Operational Assistant will report to the Head of FM&R Unit. S/he will assist the latter both to maintain and optimize the facilities –in particular the organisation car parks– and workspaces in the building and also in the management of Facilities Management (FM) projects. S/he will also act as a support to the other team members. S/he will work closely with all FM&R Team members and will establish good working relationships with all internal teams as well as with all parties involved as service providers in order to ensure that a very high level of service/support is consistently provided. Collaboration with colleagues across the Shared Services Division and even H&RM Department will be integral to the role.
Under the guidance of more experienced colleagues at first, but with increasing autonomy the Operational Assistant will provide high-level operational and administrative assistance in order to support the Unit’s deliverables and processes. This includes but is not exclusive to the following:
Main responsibilities
Support the “Helpdesk” activity:
o Deal with a variety of requests related to working environment (services and interventions, moves, equipment, furniture, and supplies)
o Dispatch requests to the competent services, mostly through ticketing system
o Liaise with Service Provider
o Follow up with Requestor and Service Provider as necessary
o Ensure reporting/monitoring
Space Planning:
o Contribute to prepare scenarios with drawings (modification of existing plans), office simulations and work orders
o Plan and coordinate works
o Liaise with relevant services (Service Provider/Technicians)
o Communicate with the teams concerned
o Verify the execution of the works
Newcomers – electronic and physical installation process:
o Liaise with assistant(s) to discuss the needs
o Complete the corresponding form
o Dispatch the relevant document to the relevant counterparts
o Coordinate the service delivery with Service Provider(s) and follow-up upon arrival
Qualifications
- University degree in a relevant domain (e.g., communication, business administration)
- Minimum 2 years of relevant work experience
- Excellent knowledge of written and spoken English and French. Knowledge of other EU languages would be an advantage.
- Excellent knowledge of the standard IT applications (Outlook, MS Office tools, Visio) – particularly highly conversant in Excel, PowerPoint and PDF Architect.
Competencies
- Strong oral and written communication skills and ability to deal with internal and external contacts at all levels
- Good interpersonal skills and strong team spirit
- Good administrative and organisation skills and ability to prioritise
- Problem solving skills
- Reliability and ability to work under pressure, dealing with peaks of workload and tight deadlines
- High level of discretion and confidentiality
- Flexibility and adaptability
- Strong sense of responsibility, initiative, integrity and commitment
show more
For one of our clients, a European Institution, we are searching fora:
Temporary Operational Assistant (m/f/d)
Interim contract starting 16.03.2023 until 16.05.2023 (eventually extendable)
Salary between EUR 2972.50 and EUR 3331.25 depending on experience
The Operational Assistant will report to the Head of FM&R Unit. S/he will assist the latter both to maintain and optimize the facilities –in particular the organisation car parks– and workspaces in the building and also in the management of Facilities Management (FM) projects. S/he will also act as a support to the other team members. S/he will work closely with all FM&R Team members and will establish good working relationships with all internal teams as well as with all parties involved as service providers in order to ensure that a very high level of service/support is consistently provided. Collaboration with colleagues across the Shared Services Division and even H&RM Department will be integral to the role.
Under the guidance of more experienced colleagues at first, but with increasing autonomy the Operational Assistant will provide high-level operational and administrative assistance in order to support the Unit’s deliverables and processes. This includes but is not exclusive to the following:
...
Main responsibilities
Support the “Helpdesk” activity:
o Deal with a variety of requests related to working environment (services and interventions, moves, equipment, furniture, and supplies)
o Dispatch requests to the competent services, mostly through ticketing system
o Liaise with Service Provider
o Follow up with Requestor and Service Provider as necessary
o Ensure reporting/monitoring
Space Planning:
o Contribute to prepare scenarios with drawings (modification of existing plans), office simulations and work orders
o Plan and coordinate works
o Liaise with relevant services (Service Provider/Technicians)
o Communicate with the teams concerned
o Verify the execution of the works
Newcomers – electronic and physical installation process:
o Liaise with assistant(s) to discuss the needs
o Complete the corresponding form
o Dispatch the relevant document to the relevant counterparts
o Coordinate the service delivery with Service Provider(s) and follow-up upon arrival
Qualifications
- University degree in a relevant domain (e.g., communication, business administration)
- Minimum 2 years of relevant work experience
- Excellent knowledge of written and spoken English and French. Knowledge of other EU languages would be an advantage.
- Excellent knowledge of the standard IT applications (Outlook, MS Office tools, Visio) – particularly highly conversant in Excel, PowerPoint and PDF Architect.
Competencies
- Strong oral and written communication skills and ability to deal with internal and external contacts at all levels
- Good interpersonal skills and strong team spirit
- Good administrative and organisation skills and ability to prioritise
- Problem solving skills
- Reliability and ability to work under pressure, dealing with peaks of workload and tight deadlines
- High level of discretion and confidentiality
- Flexibility and adaptability
- Strong sense of responsibility, initiative, integrity and commitment
show more
